Refund policy
We want you to feel confident when purchasing from Honeysuckle Photography. If something isn’t right, we’re here to help.
Returns
We accept returns within 15 days of delivery.
To be eligible for a return:
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The print must be unused
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It must be returned in its original condition and packaging
How to Start a Return
To begin a return, please email us at:
Include:
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Your order number
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The reason for the return
We’ll respond with clear return instructions.
Return Shipping
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Customers are responsible for return shipping costs
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Original shipping fees are non-refundable
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If the item is damaged or defective, return shipping will be covered by us
Refunds
Once your return is received and inspected:
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Refunds are processed within 5–7 business days
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Refunds are issued to your original payment method
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You’ll receive a confirmation email once your refund is complete
Non-Returnable Items
The following items cannot be returned:
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Sale or discounted items
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Gift cards
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Custom or personalized orders
Damaged or Defective Items
If your print arrives damaged or defective, please contact us within 48 hours of delivery.
Email us with:
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Your order number
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Clear photos of the damage and packaging
We will arrange a replacement or full refund at no additional cost.
Contact Us
If you have any questions about returns or refunds, please contact us at:
We aim to respond within 24 hours.